Local Delivery (Malaysia)
We deliver via Poslaju and you can expect orders to arrive within *1-3 days *subject to next-day delivery areas covered by Poslaju.
Peninsular Malaysia: RM 8 flat rate
Sabah & Sarawak : RM 10 flat rate
All international orders are shipped using Flexipack. Flexipack is Malaysia’s international mail service and delivers within 3 – 10 business days. Tracking numbers will be provided for both services by email once shipped. All orders are already included with flat shipping rate.
If you require any further information about ordering online and delivery information, then please contact us via email to [email protected]
If you are not satisfied with your purchase, you can return your order to us based on the following terms:
- Returned items must reach us within 10 days from the date we deliver to you;
- Returns must be made via Poslaju or any other courier service only.
You will be refunded in the form of store credit of the value of items bought. An email notification will be sent to you once your store credit has been updated.
Return Shipping Cost
Both the return charges and the redelivery charges (of the 2nd item) shall be borne by the customer. However, if the return is due to defect item, all these charges will be borne by us.
Non-Returnable / Exchangeable Item
Sale items and purchases made with discount coupons
How To Return
You are responsible for all goods sent until they arrive at our warehouse, and agree to assume the costs associated with returning your purchased items to us. Please ensure to package the goods well to prevent damage.
Hello Beautiful Enterprise
No. 31, Jalan Kajang Impian 2/9,
Taman Kajang Impian,
43650 Bandar Baru Bangi,
Once Quality Control has inspected the returned items, we aim to process your return within 5 business days. An email notification will be sent to you once your store credit has been updated.
Should you have any further enquiries, please feel free to contact Customer Service at [email protected]
Our working hours are weekdays from 9am to 6pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered.
Effective 4th March 2018